Customer Experience

Rekor's technology allows quick service restaurants and retailers to turn real-time insights into enhanced customer experiences that result in greater loyalty and profitability.
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Intelligence with a purpose

Features to transform businesses

Our AI-driven technology enables restaurant and retail owners to create tomorrow's shopping experiences -- today. We enable contactless payments, customized offerings, and alerting of priority customer arrivals; all with queue monitoring and service time management occurring in the background.
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Rekor Benefits

High-impact customer personalization

Demanding customers expect quality service. Rekor provides technology that cuts through the noise and helps restaurants & retailers stay a step ahead.

Contactless payments

Pay-by-plate allows for faster and safer transactions. Staff stays safe while exceptional service is still offered. With easy-to-integrate contactless payments, everyone is kept safe and happy.

Customer rewards

By deriving insights from customer preferences and order history across all store locations, customers are provided a personalized experience and well-deserved loyalty rewards.

Property analytics

Enhanced visibility is provided across all business locations with advanced analytics that include new cars on property, loyal customers, time in queue and early parking lot abandonment.

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Addressing challenges

Real solutions to solve real problems

With increased competition, retailers must assess all facets of a positive customer experience, which includes quality of the product, service speed, personalization, and payment options. With Rekor's state-of-the-art technology leveraging data from both the customer and store, improvements can be made across the business. These improvements can include enhanced company policies, menus, staff training, operations, advertising campaigns, and loyalty programs.

Mastercard & White Castle

Reliably recognizing customers in real-time

Working with Mastercard’s AI Powered Drive Through Platform, Rekor is enabling Quick Service Restaurants, such as White Castle, the ability to transform their drive-thru and drive-in interactions through AI-based vehicle recognition and voice ordering.

Companies LEVERAGING Rekor

Field tested and approved

Don't take it from us, take it from those that are making smarter, faster and more informed decisions with our AI-driven intelligence.

Tire Profiles uses Rekor to lookup vehicle data and customer data. Customers are efficiently serviced and spend less time waiting.
Waves integrated Rekor with their existing customer database and IP cameras to allow customers to sign-up for membership programs faster.
VeroGo delights shoppers in Brazil by allowing retailers to seamlessly reward customers with discounted parking fees based on in-store purchases.